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Le bitcoin est une crypto-monnaie très connue, appréciée par les investisseurs pour son énorme potentiel. Aujourd’hui, beaucoup de gens veulent acheter des bitcoins sans être des experts ou des professionnels du marché. L’achat de bitcoins doit toujours se faire auprès de sites fiables afin d’éviter des mésaventures ou de mauvaises surprises. Trois sites se démarquent alors dans ce microsome si particulier des crypto-monnaies, à savoir Bitit, Zebitcoin et Coinmama.

Cependant, le site Coinmama demeure le plus convaincu au vu de ses spécificités. Outre le site, vous devez surtout penser à l’endroit où stocker vos bitcoins avant de procéder à leur acquisition. Un compte de stockage est donc nécessaire au bon déroulement de l’opération.

Première étape, l’ouverture d’un compte blockchain.com

L’ouverture d’un compte sur blockchain.com est une étape obligatoire pour l’achat de bitcoins en toute sécurité. Le compte servira à stocker les bitcoins achetés, conformément à l’objectif ou à la projection établie par l’investisseur. À ce propos, le site blockchain.com s’affiche comme la référence en matière de stockage de cryptomonnaie au niveau international. Ses offres conviennent à différents profils d’investisseurs : particuliers, professionnels ou institutionnels.

Connectez-vous sur le site blockchain.com pour ouvrir un compte directement en ligne. Cliquez sur le bouton « Sign Up » en haut à droite de votre écran pour commencer. Il vous suffit d’utiliser votre adresse mail et quelques informations personnelles pour créer le compte.

blockchain

                                                                               BTC : Plateforme blockchain.com

Un identifiant sous forme de chiffres et de lettres vous sera ensuite envoyé si la création du compte s’est déroulée avec succès. Vous allez l’utiliser pour accéder au back-office de votre compte blockchain.com autant de fois que vous le souhaitez. Vous êtes donc prié de conserver dans un endroit sécurisé et à l’abri des regards indiscrets cet identifiant.

Ensuite, prenez le temps de vous connecter à votre compte bitcoin pour voir son contenu et son affichage global. Vous aurez l’occasion de découvrir votre « adresse bitcoin » à cette occasion. Enregistrez là quelque part, dans un endroit sécurisé. L’adresse bitcoin vous servira à recevoir votre cryptomonnaie lors des opérations effectuées à cet effet. L’affichage de « l’adresse bitcoin » se fait en cliquant sur « My Bitcoin Wallet ».

De même, le bouton « Request » permet de copier facilement votre adresse bitcoin figurant dans votre compte blockhain.com.

Procédure d’ouverture de compte sur Coinmama.com

Ouvrir un compte sur le site coinmama.com est relativement simple puisque l’opération se fait 100 % en ligne. Connectez-vous sur l’adresse du lien https://www.coinmama.com pour débuter le processus. À cet effet, vous devez utiliser votre adresse mail pour la création de votre compte Coinmama.

La plateforme procède à la vérification du compte nouvellement créé avant de le valider. Après la vérification ou la validation du compte, il est à présent possible d’acheter des bitcoins en toute simplicité.

Les comptes Coinmama sont catégorisés en trois niveaux bien distincts selon le profil des investisseurs : niveau 1, niveau 2 et niveau 3. À ce propos, les comptes de niveau 1 peuvent recevoir jusqu’à 15 000 $ de bitcoins conformément aux possibilités de leur titulaire. La taille de chaque type de compte est déjà prédéterminée à l’avance.

  • 15 000 $ pour le niveau 1
  • 50 000 $ pour le niveau 2
  • 1 000 000 $ pour le niveau 3

Après avoir ouvert un compte chez Coinmama, vous vous situerez d’abord au niveau avec plafond d’achat fixé à 15 000 $.

Acheter des bitcoins sur Coinmama

Une fois que vous disposez d’un compte validé et fonctionnel sur coinmama.com, vous pouvez songer aux autres étapes du processus. Vous aurez la possibilité d’acheter des bitcoins autant de fois que vous voulez dans la limite du plafond fixé pour votre compte.

Pour ce faire, il vous suffit de cliquer sur le bouton « Buy » et de choisir la monnaie utilisée pour l’opération, en l’occurrence Bitcoin. Vous devez préciser le montant à acheter à cet instant précis, avant de cliquer sur « Buy ». Vous basculerez alors sur une nouvelle page pour poursuivre.

Il vous faudra ensuite coller l’adresse du bitcoin inscrite sur le compte blockchain. Après, vous cliquez sur le bouton « Go to Payment ». Globalement, l’opération est assez simple à réaliser si vous êtes méticuleux.

Choix du mode de paiement

Vous pouvez choisir parmi différents modes de paiement pour terminer l’achat de bitcoins sur la plateforme coinmama.com. Deux méthodes bien distinctes peuvent être utilisées.

  • Paiement par carte de crédit : cette méthode présente l’avantage d’être simple et rapide pour un frais de transaction de 5 %. Les bitcoins achetés seront disponibles dans votre compte en 1 heure. Assurez-vous toutefois de disposer suffisamment de fonds dans votre carte bancaire pour que tout se déroule normalement.
  • Virement bancaire SEPA : cette méthode nécessite 2 jours ouvrables pour voir la disponibilité des bitcoins achetés, dans votre compte Coinmama. Ce laps de temps correspond à la durée mise par l’argent, pour atterrir dans le compte du bénéficiaire.

Un mail de confirmation vous sera envoyé après avoir choisi le mode de paiement utilisé pour l’achat de vos BTC. Parallèlement, vous préciserez l’adresse de votre wallet bitcoin pour que l’autre partie puisse faire la livraison convenablement. C’est l’une des raisons pour lesquelles l’étape de vérification est essentielle.

Sachez que l’achat de bitcoins se fait en toute transparence sur Coinmama, du début jusqu’à la livraison. Une notification vous est envoyée instantanément, lors de la réception des bitcoins.

À propos de Coinmana, entre simplicité et sécurité

En matière d’investissement, la sécurité est un facteur très important sur lequel repose un certain nombre d’éléments tels que la stratégie ou l’horizon de placement choisi. Les gens apprécient beaucoup la simplicité et la sécurité fournie par la plateforme. Coinmama vous offre ainsi de la sérénité lors de l’achat de Bitcoins à l’aide d’une carte de crédit. Les achats directs de crypto-monnaies se révèlent être l’une des spécialités de la plateforme. Elle ne se limite pas exclusivement au BTC.

Par ailleurs, la vérification d’identité à l’ouverture de compte permet de sceller l’accord entre la plateforme et le titulaire du compte. Vous serez donc amenés à prendre un selfie et à télécharger des documents d’identité (carte d’identité nationale ou passeport) pendant l’ouverture de compte.

Sachez que Coinmama est dédié aux investisseurs du monde entier puisque le site est accessible depuis plus de 190 pays.

Les Avis Coinmama sur fr.trustpilot.com

Avis client Coinmama 2021

Note client Coinmama 2021

Avis Coinmama Maggie Murphy

XRP Options for Americans
Coinmama offers one of the few current options for Americans to purchase XRP. They also are quick to reply for assistance and even follow up to make sure the issue was resolved. Highly recommended!

Opinion Brad Mil

Total scam
I tried to remove my funds and they put it on limited access so i can not and not able to get any to respond

Hi Brad,
Thank you for contacting us.
I'm afraid that following a review of your account, in accordance with our terms of use, our verification team could not approve your account for purchases. It's a decision that is unfortunately final, and we cannot disclose the reasons behind it.
If you wish to buy digital currency you will need to try another service, as, unfortunately, you won't be able to do it through Coinmama.
I apologize for the inconvenience and I hope you’ll find another service that can better serve you.

Avis Coinmama Anonymus hacker

If you want to buy cc or credit card fullz or physical credit card to deliver at your current location u can contact a trusted seller......in telegram username as @crypto99bitcoin and after u receive the card then u can withdrwal this card in coinmama or xcoin official...website or u can add money to any other wallet......

Avis Coinmama Lesley

Best Bitcoin Service
I was hesitant when reaching out to customer service bc I just assumed with Bitcoin, it would all be computer automated or no reply. I was pleasantly surprised! I got an answer within hours and regardless of how small or large my transaction was, I was treated with great respect and they were personal and professional in all of their communication. Even if the fees may be higher (if at all) than that of the competitors, you’re guaranteed high quality service, security & protection and very fast processes. |   

Réponse : Coinmama
ll y a 6 jours 
Hi Lesley

Everything you mentioned is exactly what we are striving for - we want to deliver a personal, professional and secure service to our customers.

Thanks so much for leaving this review. We look forward to continuing to serve you 😀

Warm Regards,
The Coinmama Team

Teetu Ritang Avis Coinmama

hello im work here in the government company in Kiribati |   

Réponse : Coinmama
ll y a 6 jours 
Thanks Teetu,

Glad you're enjoying the service 😀

Kind Regards,
The Coinmama Team

Avis Coinmama Tanasis

They block accounts for no reason and they don't even answer at the support.
I had bought coins from coinmama in the past and it was totally good. Recently they asked me to resend my ID and take a selfie with my ID, a paper in which I should had written coinmama and the date. I did all they asked and half an hour later they ban my account. They didn't accepted the OFFICIAL ID of my country, cause they said it's still handwritten. I sent them email to explain the situation and they didn't even answered. The worst is that they blocked my account now, that the prices has fallen and I lost a great opportunity to buy coins. |   

Réponse : Coinmama
ll y a 6 jours 
Hi Tanasis,

I have reached out to try to contact you about this via Trustpilot. I can't find your Coinmama account based on the name "Tanasis".

Please contact us via Coinmama Support and we will do whatever we can to assist you. We would not block a customer's account without a valid reason, and we are certainly not in the habit of ignoring emails from customers.

Thanks,
The Coinmama Team

Opinion Martin Bell

Really responsive and friendly customer service when you need it. Never had a problem with Coinmama and would highly recommend. |   

Réponse : Coinmama
ll y a 7 jours 
Hi Martin

Thanks for the positive comments ❤

Really glad you're happy with the service and we hope to continue serving you for years to come 😀

Sincerely,
The Coinmama Team

Avis Coinmama Harith Muayad Alhamdani

I'm impressed
The best service to buy crypto coins from, hands down!
Plus they have one of the most responsive and helpfull support teems, you request, they answer with few words 0 on point.
I had my cell number changed with help of Ivan from support, he was most helpful and fixed it in short time.
My only wish is for Coinmama to lower the purchase fees sometime, that would indeed beat all. |    

Réponse : Coinmama
ll y a 7 jours 
Hi Harith,

Thanks so much for the 5-star review 😀

Really glad you find us responsive and I'm delighted Ivan was able to help you in updating the phone number on your account.

We actually agree with you regarding the fees. We are constantly striving to reduce our fees so we can provide crypto to our customers for as cheap a price as possible. We've been lowering quite dramatically over time (for reference, our fee was 11.45% in December 2016) and we will continue to do this as we grow.

Thanks again, Harith!

The Coinmama Team

Avis Fred Braithwaite

I think that you give too much trouble to verify people. My ID is valid so why give us trouble. |   

Réponse : Coinmama
18 mai 2021 
Hi Fred,

Thanks for the honest feedback.

You're not the first person to tell us that getting verified too difficult.

The problem is, if we accept a wide range of Identity Documents and make it easier to get verified, this facilitates scam artists and fraudsters.

If we accept only government issued ID, it might be an annoyance for new customers such as yourself, but it eliminates a huge number of scammers and cuts down on fraudulent activity.

We would love to make it easier for our customers to get verified but, if we do not take the proper precautions, we put our customers at risk. This is not something we are willing to do.

It's an unfortunate trade-off but, ultimately, we prefer that the verification process is a bit tricky and that our customers' accounts are safe.

We hope you understand.

The Coinmama Team

Robeul Alom Avis Coinmama

I purchased BTC and the transaction was…
Customer service resolved my issue in a timely manner. |   

Réponse : Coinmama
18 mai 2021 
Hi Robeul,

I've just taken a quick look at your account and it looks like you got everything resolved with Hannah?

Please reach out to us via our support team if you're still having issues 😀

Kind Regards,
The Coinmama Team

Zeeshan Patel Avis Coinmama

Great Support! Quick response, friendly and professional personal and flexible approach to problem solving. |   

Réponse : Coinmama
17 mai 2021 
Hi Zeeshan,

Thanks so much for leaving such a positive review.

I'm really glad to hear you had a good experience with our Support Team. 😀

Best Regards,
The Coinmama Team

Robson Kabwe Avis 

It was easy for me to sign up here but the only problem is that Country National Registration Card ID was not accepted and yet it is very useful in our country. You only accepted to use a passport or a Driver's licence of which not every one has that. |   

Réponse : Coinmama
17 mai 2021 
Hi Robson,

Yes, unfortunately we can only accept government issued IDs. Many countries have National Registration Cards or similar Identity Documents, but unless it is government issued, we cannot accept it, unfortunately 😢

Regardless, thanks for leaving such a positive review for us. We really appreciate it 😀

Regards,
The Coinmama Team

Avis Coinmama Mansoor Jadoon

Unresponsive support team and one of the highest fees ever. Its safe to call it a scam.
I did not receive the exact crypto I bought from coinmama. I only received the partial funds and upon inquiring the support team has stopped responding to me. So it's safe to say that they are not fully transparent with their customers and fail to explain the fees they charge. |   

Réponse : Coinmama
17 mai 2021 
Hi Mansoor,

I believe our Happiness Hero, Josh, reached out to you to explain the fees in detail. I think it's fair to say that our fees are pretty transparent. I'm sorry if there was a misunderstanding. Please feel free to respond to Josh's email if you have further questions. I'm sure he'd be happy to clear things up 😀

Best Regards,
The Coinmama Team

Kouzelna Avis Coinmama

Best possible service imaginable! Signup was tricky, but Coinmama assigned a rep (Alex) to help me through the entire process without my even asking for help! Alex guided me through solving all issues, worked behind the scenes to speed the process... and then stayed on to help through my first several purchases so that I'd get the hang of it AND insure my attempts were accurate. It's hard to know what to say because "thank you!" just doesn't seem good enough. I've rarely encountered such a friendly, knowledgeable, professional, and yes caring customer service. Really, really appreciated! |   

Réponse : Coinmama
12 mai 2021 
Hi Kouzelna,

You're right - sign up can be a bit tricky! We try to make it as easy as possible, but it's important for us to collect all the appropriate documents so that we weed out all the scammers and fraudsters and keep customers' accounts safe.

Thanks for such a positive review 😀

Warm Regards,
The Coinmama Team

Hachibi Same Avis Coinmama

I gave 5 star because although using Coinmama has not been free from issues, how quickly and professionally customer service have handled and resolved any issues I have had has been incredibly impressive. Knowing that the level of support is excellent gives me confidence to keep using this service. I have primarily been helped by Ivan B, who has made dealing with my problems with the service incredibly painless. |   

Réponse : Coinmama
12 mai 2021 
Hi Hachibi,

Glad to hear that you found Coinmama to be a good service (despite a few bumps in the road).

Your honest review means a lot to us.

Thanks,
The Coinmama Team

Wilbert Wain Avis Coinmama

Had an issue with transfer time. Was pretty concerned, but was contacted by IVAN B from support who dealt with my issue. Put my mind at ease, and quickly resolved it. Very professional and friendly customer care. Feel confident that any future issues will be resolved. Thanks to coinmama, and most of all thank you Ivan for your help! |   

Réponse : Coinmama
12 mai 2021 
Hi Wilbert,

Yep. Ivan is the man.

I'm glad you had a good experience and we were able to resolve your issue in a quick and friendly manner.

We really appreciate the positive feedback! 😀

Many Thanks,
The Coinmama Team

William Michael Avis Coinmama

Coinmama are liers go to Myrecoup now and report them they will get back all your money you lost they helped me also..

Avis Sharon Coward

Excellent support! Especially good for newbies like me who sometimes make silly mistakes navigating crypto. |  

Réponse : Coinmama
28 avr. 2021 
Hi Sharon,

You're only a newbie for a short while. Soon you'll be a pro, telling all your friends how crypto works 🤓

We do aim to make the process of buying crypto easy to navigate for people new to the space.

So glad you had a positive experience with Coinmama.

Sincerely,
The Coinmama Team

Avis Bibi Mohamed-Singh

Discontinued my service from Trinidad without explaining. I was able to use this platform for purchases for a few months then it stopped allowing me to purchase without reason. |   

Réponse : Coinmama
28 avr. 2021 
Hi Bibi,

Thanks for sharing your experience.

Sadly, after careful consideration and review of your account by our Verification Team, we were not able to proceed with serving you and cannot disclose the reasons behind this decision.

We are truly sorry for the inconvenience and we hope that you find another service that will serve you.

We wish you nothing but the best for the future. 😀

Best Wishes,
The Coinmama Team